A major benefit of our services is the consistent care and companionship you receive at home from a carer who is dedicated to your needs. All of our carers are well trained, dbs checked and always with a duty manager to reach in case of emergency. Your carer’s role can be as varied as you wish and agreed, embracing support with personal care and continence care, support with medication or helping with restricted mobility.
We make sure during the provision of our services your home is maintained. Carers can support with light housekeeping, cleaning, laundry and shopping, as well as trips out- day centre or for coffee. We also understand the importance of nutrition; our carers will cook to your tastes and advise you on how to achieve a well-balanced diet. Often, of greatest importance, is the quality time they spend as a companion, chatting and simply keeping you company. This allows you time with your loved ones.
Your Hope Care can make guarantees around continuity of care and consistency of service should you find our services adding values to your precious life. We are a people business proudly bringing hope to the community through care therefore taking responsibility for your carer’s ongoing supervision and management, as well as investing in award winning training and continual professional development.
Our Services are tailored to:
- Make your life easier
- Help you feel safer
- Let you feel comfortable
- Give you as much freedom as possible
- Meet your specific needs
- Not interfere with your lifestyle more than is necessary
Most importantly you should feel happy and secure with your care worker(s), and there should be mutual respect between you. Often you can tell when your care is good, because you start to see your care worker as a friend. Finally, you should never be afraid to raise a complaint if something is wrong.